B2B Ideas@Work Blog

The MLT Creative blog features ideas, news, commentary, trends, and resources for B2B marketing maniacs.

Isn't it time to start business blogging?

Subscribe to this blog

Your email:

Isn't it time to start business blogging?

B2B Ideas@Work Blog

Current Articles | RSS Feed RSS Feed

B-to-B Marketing is an Endangered Species

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter 

OK. I admit it. There are days I know I've reach my daily allowance of hearing any combination of the following words: social media, SEO, PPC, RSS, Twitter, tweet, re-tweet, LinkedIn, Facebook, inbound, link score, landing page, and of course...(wait for it)...blog. If you haven't done this in awhile, stop and say it with me: blog. A frumpy little word if there ever there was, no?

b2b marketing dodo birdI know what you're thinking. You're thinking, "Patrick, you're a b-to-b marketer in the 21st century. What's your problem? Do you need a vacation? Would you rather be doing something else? You should be eating this stuff up."

While a trip back to the Willamette Valley sans kids would be nice, the answer is no. I love what I do and couldn't imagine doing anything else, especially today, especially right now. If you don't know what I'm referring to, read Groundswell, The New Rules of Marketing & PR, Inbound Marketing

If you're a marketing, advertising or public relations professional worth your salt, you know the score, and I'm sure you all agree. The way we do business has already changed dramatically; it's constantly evolving and it's very exciting. But that has nothing and at the same time everything to do with this post.

The enormous focus that has been placed on these new marketing 2.0 practices seems to be greatly overshadowing the other tried and true (if only for now) disciplines that are still being successfully utilized. They are the "outbound" or "push" tactics that you would think are no longer being practiced based on peer-to-peer chatter. 

The fact is that many of our business-to-business clients continue to allocate more (if not all) of their marketing dollars to outbound programs whether they involve print advertising, direct mail, sales collateral, point-of-sale, tradeshows...you get the idea. This is because many of their customers and prospects still go to tradeshows, they still read the trade rags, they still open their mail and they still physically go somewhere to conduct business.

The point is that there's no match for knowing exactly who you're trying to reach and the best ways to reach them, even if the best way to reach them is seemingly going the way of the Dodo.

So, who's with me? What other brave soul out there is going to join me in writing about an integrated sales promotion involving direct mail, banner ads, landing pages and telemarketing?

 

Patrick Maness, B-to-B Marketing Strategist, Rhode Island

Patrick Maness is Director, Strategy with B-to-B marketing agency MLT Creative and heads their Rhode Island office.  

Known as the Idea Launch PadTM for B-to-B marketers, MLT Creative's services include strategic planning, positioning, brand development, advertising and sales promotions for business-to-business clients.

Related Posts with Thumbnails

Comments

There is no such thing as Business to Business. It has always been Business to customer. A "business" never buys anything. It is run by people / customers who buy something FOR the business ... to advance a goal the PEOPLE want. 
a few seconds ago ·
Posted @ Friday, February 05, 2010 6:16 PM by Gil Gerretsen
Gil – That’s certainly an interesting perspective. I appreciate where you’re coming from, but having been on both sides of the fence (what I and many others might refer to as “business to consumer” and “business to business” marketing), they are most certainly two completely different animals. And, it’s their differences that require a distinction be made.  
 
One notable difference is the number of decision makers involved; typically a single decision maker for b-to-c (e.g. an iPod) and a collective group of individuals for b-to-b (e.g. enterprise software or an awesome marketing agency). Yes, those individuals are people, but they’re making a collective decision on behalf of the business. Even if there is a sole decision maker, the decision is made with the best interest of the business in mind. To put it another way and to use your words, the goal people want to advance is one that is best for the business (recent scandals excluded).  
 
Semantic differences aside, you say there is no such thing as business to business, there is only business to customer. Why stop there? Why not “People to People?” That’s what all marketers aspire to in terms of how we market goods and services. However, I’m confident that there will always be a need to distinguish business marketing from consumer marketing.  
 
Posted @ Friday, February 05, 2010 9:48 PM by Patrick Maness
From another brave soul - I am with you, Patrick! "Why can't we all just get along!..." The "tried and true" disciplines provide a great foundation from which to launch....B2B IS ever evolving,and it is SO exciting. I spend my days helping my clients out of the "Pile it high and let it fly" direct mail mentality of yesteryear - and instead help them understand how we can make all of these "new disciplines" work in concert without abandoning the insight provided by the old! Back to Basics, WITHIN the "Age of Enlightment" I say!
Posted @ Monday, February 08, 2010 1:40 PM by Paulette Oliva
Patrick, 
 
I'm with you, I'm with you, I'm with you. Here's a clip from the blog I wrote on the very same subject entitled "Boost B2B lead gen. performance by resurrecting the dead." It further supports your point I hope as I, too, socialed out. 
 
 
 
Why should we B2B marketers care about a medium largely perceived as a consumer marketing channel? Because direct mail works very well in the B2B world for many reasons. Here are just a few: 
 
 
 
1.The best e-mail lists reach only 20% to 30% of the business marketplace. With direct mail you can reach more than 90%. 
 
2.Direct mail lists allow you to target your prospects more accurately by industry, business size and title. 
 
3.Not only do direct mail lists provide more data, but the data is often more accurate. For instance, lists of subscribers to specific vertical publications are more accurate and up-to-date. 
 
4.Known B2B marketers still use direct mail in their marketing mix because it is a cost-effective lead generation tool. In fact, the Who’s Mailing What service, compiled by Inside Direct Mail, shows thousands of B2B marketers using the mail. Here is a small sampling of names you might recognize: SAP, Citrix, VeriSign, Novell, Sage, Epicor, Cisco Systems, Adobe, PeopleSoft, Avaya, Proxima, McAfee, Corel, Broderbund, BEA, Symantec and hundreds of others. 
 
5.With everyone thinking the medium is dead and not using the channel, your message will truly stand out. 
 
6.Because the monetary value of each new B2B customer is typically in the five- to six-figure range, the initial cost necessary to generate that lead is well worth it. 
 
Susan
Posted @ Monday, February 08, 2010 6:31 PM by Susan Fantle
Paulette – It’s funny that you put it that way. Some of our clients just aren’t ready to evolve – maybe because they’re intimidated by the technology. If you take the technology out of the equation, you see that things have actually gotten simpler. Thank you for the post. I’ll have to rethink our approach with this in mind.
Posted @ Tuesday, February 09, 2010 1:29 PM by Patrick Maness
Susan – You’re right on the money. Direct mail for a b2b audience is crucial. In fact, would I be crossing a line if I said that it had greater importance in b2b than b2c because of the differences in quantities? I started out in direct (fundraising and consumer) many moons ago, and it seemed that you could piece together just about anything, and it would pull a decent response. For b2b, my experience has been that each aspect of a campaign is critically important because of the low volume. It’s as thought everything is magnified x1000. Even creative is near the top of the list, which is something I still find hilarious because at one of the aforementioned DM agencies, I heard “leave your opinion at the door” half a dozen times a day, which translated means, “who cares what it looks like.” Yeah, I still get a chuckle out of that one. Thanks!
Posted @ Tuesday, February 09, 2010 1:31 PM by Patrick Maness
Post Comment
Name
 *
Email
 *
Website (optional)
Comment
 *

Allowed tags: <a> link, <b> bold, <i> italics

Receive email when someone replies.