A B2B Marketing Fail With Positive ROI

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A B2B Marketing Fail With Positive ROI

IA B2B marketing fail results in positive ROIn late July I began a month-long mission to increase my contribution to our agency’s content marketing efforts.  I wanted to prove something to myself, to my coworkers, and to my clients and prospects.

The point I was hoping to make was “If I can find the time, so can you.”

I set multiple goals for myself with and was determinted to achieve measurable marketing results. What were the results? Well that’s been kind of interesting, and rewarding.


Day 30 arrived and I failed.


I fell short of my primary goal of writing 30 blog posts in 30 days – way short.
I only completed 10 blogs. It was early in the first week that Martine Hunter, our creative director of inbound marketing, reminded me that our agency blog has a strategy, a schedule and a team behind it. My grand plan was flawed from the beginning because I failed to collaborate!

Goal:

30 blogs in 30 days

Actual:

Fail. 10 blogs in 30 days. Cumulatively, the number of blogs our team posted in August increased over July by13%  and June by 50%

I was much more successful with my efforts to increase my engagement on Social Media. I’ve averaged about 10 twitter posts per day (Retweets of others at about a 9 to 1 ratio to tweets with my links) and at least once per day, I’ve updated my Linkedin status with something that I felt would be of interests to my contacts.

Goal:

Engage daily on social media

Actual:

Success. Completed at average of 30 minutes per day reviewing and “curating” remarkable content along with occasionally sharing links to MLT’s original content

I began almost every day reviewing the great bloggers I follow, reading those of most interest to me and making more comments in agreement or friendly debate.

Goal:

Read and contribute comments on more of the great blogs I follow

Actual:

Success. I estimate I doubled my blog intake (4-5 per day) and tripled the amount of comments (approximately 30 this month

While I did dive in more ambitiously on Linkedin, I only started a couple of
discussions and commented on less than that. I neglected to contribute on the
Focus network at all.

Goal:

Be more active in discussions on LinkedIn and Focus.

Actual:

Fail. I can do much better and I plan to.

I was able to increase my engagement on social media and contribute to our agency’s inbound marketing success without falling behind on any client deadlines and our agency enjoyed some big new business wins I participated in.

Goal:

Keep up with all paying work, do our best at it and win some new business too.

Actual:

Success. August was a great month for MLT Creative!

Lose 30 pounds. I wasn’t any closer on this goal than I was with the blogging goal.

Goal:

Lower my weight 30 lbs.

Actual:

Fail. I only lost 10 pounds. I really love cold beer in August.

New business wins including two that were helped by collaborations with strategic partners I first met via Twitter and another with new client who found our agency through organic search and another that began as lead converted and nurtured by one of our inbound marketing campaigns.

My failure came with good fortune because I learned from it.

Now it’s a new month and I will recalibrate my goals and get back at it. My experiment did at least prove to me that I can keep up a busy pace of paying work while also investing time in blogging and social media to contribute to our agency’s inbound marketing efforts. This also helps to grow my network, expose myself to different perspectives, learn from industry experts, keep up on the latest B2B marketing news, reports, studies and insights.

Here are some metrics for August:

Inbound links:

Our new inbound links for August were equal to the previous two months combined.

SiteTraffic:

Site traffic for August was 11% higher than July and 13% higher than June.

 

Conversion Rate:

The number of qualified new business leads generated on our site for August dropped slightly from the previous two months. Since we weren’t running any new campaigns compared to the previous months, we are satisfied that our blogging and social media engagement served to drive leads without supplemental campaigns such as webinars or email.

Klout Score:

Rather than list individual increases in followers, friends, retweets, mentions, etc. I’ll just note that my Klout score increased by 5 points. It had been dropping the previous month due to my inactivity.

   
Next month: Explore Google+, Blog 10 times, Keep up my newly heightened engagement on social media, and lose another 10 pounds. And don’t miss any deadines. I can do this and I’ll bet you can too.

Have you set any goals for the next 30 days?

 

Billy Mitchell, partner, senior creative director of MLT CreativeBilly Mitchell is the president and senior creative director of Atlanta-based B2B marketing firm MLT Creative. Located on the east side of Atlanta, GA, with a Northeast office in Rhode Island, Mitchell co-founded MLT Creative in 1984 along with partners Craig Lindberg and Glenn Taylor.

Known as the Idea Launch Pad for B-to-B marketers, MLT Creative's services include strategic planning, positioning, brand development, advertising and sales promotions for business-to-business clients.


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Comments

Great post, Billy. Great lesson in learning from experimenting. Goes to show there's no one-size-fits-all, silver bullet approach (but, then again, perhaps Martine has it already!)
Posted @ Thursday, September 08, 2011 4:53 PM by Laurie Kinsman
Thanks for commenting Laurie, I knew the minute I first mentioned my big plans to Martine that I'd not only over-reached, I was off strategy. To be honest, that was an immediate relief to me. But there's nothing like a goal and a deadline to make things happen. It helps to set the bar at an achievable height though. 10 is my new number!
Posted @ Thursday, September 08, 2011 6:08 PM by Billy Mitchell
Billy - I know where you're coming from on this. Life is a constant juggle and it's so hard to keep the social media thing going. But there should always be room for the important things: fee-paying work, friendly conversation and cold beer. (And what's wrong with cold beer in September?) Cheers, John
Posted @ Friday, September 09, 2011 2:49 AM by John Bottom
John, I couldn't agree more. Your agency is well ahead of ours on all of this so I'll take it as added encouragement that you understand my "failure". Here's to cold beer in September. 
 
One of these days I'm going to take a break from all this "all work and no play" schedule and make it to your neighborhood across the pond.  
 
When I do, the first round's on me. 
Cheers!
Posted @ Friday, September 09, 2011 11:14 AM by Billy Mitchell
Putting out a good quality blog post every single day is incredibly ambitious. Personally, I find it next to impossible. The only person I can really think of who blogs consistently every day, and does it well, is Seth Godin --and I'm not exactly sure how he does it. I would realistically try for 1 post per week.
Posted @ Monday, September 12, 2011 6:07 PM by Darryl
John, 
 
Since I know you Brits all like your beer warm, I applaud your open mindedness. Nice post, Billy. This is hard work but it's fun to get to know people this way, isn't it guys?
Posted @ Thursday, September 15, 2011 2:23 PM by Chris Koch
I'm guessing that September in Atlanta is more conducive to cold beer than it is in London. We have warm beer as a winter alternative. We're flexible like that :-) 
 
And will happily host a tasting tour if you guys ever visit! 
 
John
Posted @ Thursday, September 15, 2011 5:06 PM by John Bottom
Warm, or cold. Count me in!
Posted @ Thursday, September 15, 2011 5:14 PM by Billy Mitchell
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